PRIVACY POLICY

   OnYourMark Clothing

Last Updated: 1 SEP, 2026

1. Introduction

This Privacy Policy describes how OnYourMark Clothing ("OnYourMark", "we", "us", or "our") collects, uses, stores and discloses personal information when you visit, use or make a purchase from our Shopify-powered website, shoponyourmark.com (the "Site"), contact us, subscribe to our communications, or otherwise interact with our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, including a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

2. Information We Collect

The personal information we collect depends on how you interact with the Site and Services. We may collect information directly from you, automatically through cookies and similar technologies, and from third parties that support our business.

2.1 Information You Provide Directly

• Basic contact details, including your name, email address, phone number, billing address and shipping address.
• Order information, including products purchased, order number, billing and shipping details, payment confirmation, email address and phone number.
• Account information, where an account is available, including login credentials and account preferences.
• Shopping information, such as products you view, add to your cart or, where available, add to a wishlist.
• Customer support information, including information you choose to provide when contacting us about an order, product, delivery, return, exchange or other enquiry.
• Marketing preferences, including whether you choose to receive newsletters, product launches, promotional communications or other updates.
• Reviews, ratings, photographs, testimonials or other content that you voluntarily submit through the Services.

2.2 Information We Collect about Your Usage

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

2.3 Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section Third-Party Websites and Services.

3. How We Use Your Personal Information

We may use personal information for the following purposes:

• Providing products and Services, including processing payments, fulfilling orders, arranging shipping, facilitating returns and exchanges, and providing order-related notifications.
• Creating, maintaining and managing customer accounts, where available.
• Processing and responding to customer-support enquiries.
• Communicating with you about orders, deliveries, returns, exchanges, accounts, products and other service-related matters.
• Improving, maintaining, personalising and optimising the Site, products and Services.
• Understanding website traffic, shopping activity and customer behaviour through analytics and similar technologies.
• Sending marketing, promotional and product communications, including information about new launches, offers and OnYourMark content.
• Measuring marketing and advertising performance and, where applicable, supporting relevant advertising on our Site and other websites.
• Detecting, investigating and preventing fraud, abuse, unauthorised activity, security incidents and other potentially illegal or malicious activity.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

4. Consent

By accessing or using the Website and providing your personal information, you acknowledge and agree to the collection, processing, and use of your information in accordance with this Privacy Policy. This includes, where applicable, the sharing of your information with third parties for the purposes and in the manner described in this Privacy Policy.

5. Payments

Payments made through the Site are processed using Razorpay and any other payment method made available at checkout. Depending on the payment method you select, payment information may be collected and processed directly by the relevant payment provider.

OnYourMark may receive transaction-related information such as payment status, transaction reference, payment method and confirmation of payment. Where payment credentials are processed directly by Razorpay or another payment provider, OnYourMark does not need to retain your full card or banking credentials.

Payment providers may have their own privacy policies and terms. We encourage you to review the applicable provider's policies before using its services.

6. Cookies and Similar Technologies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify's cookie policy.

We use Cookies to power and improve our Site and our Services, including remembering your actions and preferences, running analytics and better understanding user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies can negatively impact your user experience and may cause some features or functionality to work incorrectly or no longer be available.

Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

7. Marketing and Advertising

We may use your personal information to send marketing and promotional communications about OnYourMark products, launches, offers and content by email or other available communication channels.

You may unsubscribe from promotional emails by contacting us. If you opt out, we may continue to send essential non-promotional communications, such as order confirmations, delivery updates, return or exchange information, account messages and other communications necessary to provide the Services.

8. How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties where reasonably necessary to operate our business, provide the Services, fulfil your requests, protect our Services and for other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

We disclose categories of personal information and sensitive personal information about users for the purposes described in this Privacy Policy.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

9. User-Generated Content and Reviews

Our Services may allow you to share product reviews, comments, feedback, or other content created by you. Please note that any content you voluntarily post in publicly accessible areas of the Services may be visible to other users and the general public.

You should carefully consider the information you choose to share publicly. Once information is made publicly available, we cannot control who may view, copy, use, or further share it. We also cannot guarantee that parties who access such information will protect its confidentiality or security.

Accordingly, we are not responsible for the privacy, security, or subsequent use of information you choose to make public, including any misuse of such information by third parties.

10. Third-Party Websites and Services

Our Site may contain links to websites, applications, or other online services operated by third parties. These external platforms are not under our control, and if you choose to access them, we encourage you to review their respective privacy policies, security practices, and terms of use before providing any information.

We are not responsible for the privacy practices, security measures, content, or information available on such third-party platforms, nor do we make any representations regarding their accuracy, completeness, or reliability.

Any information you choose to share through publicly accessible or semi-public spaces, including third-party social media platforms, may be visible to other users and may be used or shared by those platforms or other third parties in accordance with their respective policies.

The presence of a link to a third-party website or platform on our Site does not constitute or imply our endorsement, sponsorship, or approval of that platform, its content, or its owners or operators, unless we expressly state otherwise.

11. Data Security

Please understand that while we take reasonable steps to protect your personal information, no method of storing or transmitting information over the internet can be guaranteed to be completely secure. Information sent to us electronically may be vulnerable to interception while it is being transmitted.

We therefore recommend that you avoid using unsecured communication channels to share sensitive, confidential, or highly personal information with us.

12. Data Retention

We retain your personal information only for as long as reasonably necessary for the purposes for which it was collected. The length of time we keep such information may vary depending on factors such as the need to maintain your account, provide our Services, fulfil our legal or regulatory obligations, resolve disputes, enforce agreements, or comply with our policies.

13. Your Privacy Rights and Choices

The rights available to you in relation to your personal information may vary depending on your location and applicable laws. While you may be entitled to exercise certain rights, these rights may be subject to specific conditions or limitations. In some circumstances, we may be permitted to refuse or limit a request in accordance with applicable law:

• Right to access or know what personal information we hold about you and, where applicable, how we use or disclose it.
• Right to correction of inaccurate or incomplete personal information.
• Right to deletion of personal information that we hold about you.
• Right to data portability, where applicable, including receiving a copy of certain personal information in a usable format.
• Right to ask us to stop or restrict our processing of personal information.
• Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Right to opt out of promotional communications at any time.
• Right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

These rights are not absolute and may apply only in certain circumstances. We may decline a request where permitted or required by law.

You may exercise any rights available to you through the options provided on our Site or by reaching out to us using the contact information below.

We will not treat you unfairly or discriminate against you for exercising your privacy rights. To process your request, we may ask you to provide certain information to confirm your identity, such as your email address, account details, or other relevant information.

Where permitted by applicable law, you may also appoint an authorized representative to submit a request on your behalf. In such cases, we may require the representative to provide evidence of your authorization and may also ask you to verify your identity directly with us.

We will review and respond to your request within the timeframe prescribed by applicable law.

14. Children's Privacy

The Services are not intended to be used by children, and we do not knowingly seek to collect personal information from children in violation of applicable law. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the contact details so that we can review the situation and take appropriate action.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal requirements or regulatory requirements. When we make changes, we will post the revised policy on the Site and update the "Last Updated" date, together with any other steps required by applicable law.

16. Contact Us and Privacy Complaints

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any rights available to you, please contact us by phone or email using the contact details provided below.

OnYourMark Clothing

Email: onyourmarkclothing@gmail.com

Address: Raunak Arcade, Rameshwar Nagar, Anandvalli-Gangapur Road, Nashik - 422013, Maharashtra

Phone/WhatsApp: +91-7620157859